Human Centered Design Firm

• Country: Kenya
• Summary: Human Centered Design Firm
• KET Ref No: 73015405
• Deadline: 24 Oct 2022
• Financier: Other Funding Agencies
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: HCD_2022_01
• Purchaser's Detail:
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• Description:
• Request for proposals are invited for Human Centered Design Firm. Closing Date: 24 Oct 2022 Type: Consultancy Themes: Health/Protection and Human Rights Request for Proposals (RFP) Human-Centered Design Firm RFP No: HCD_2022_01 Part A: Cover Page Issuance Date: October 7, 2022 Questions Due Date/Time: October 13, 2022, 5 pm, Nairobi Kenya time Proposal Due Date/Time: October 24, 2022, 12 pm, Nairobi Kenya time The Workforce Development project implemented by inSupply Health Limited is soliciting proposals for a Human Centered Design (HCD) firm to partner with to lead the HCD workstream of activities under the Workforce Development project while working collaboratively with our team in both Kenya and Tanzania. The project is funded by Bill & Melinda Gates Foundation and is subject to all the applicable BMGF grant terms and conditions. Please submit your most competitive proposal in accordance with the instructions to offerors and terms of reference. Any award issued as a result of this RFP will be subject to all instructions, terms of reference/ specifications, certifications, terms and conditions and funder required clauses. This RFP document includes the following parts: PART A: Cover Page PART B: Instructions to Offerors PART C: Terms of Reference PART D: Certifications All proposals, inquiries, and correspondence pertaining to this solicitation are to be directed to the attention of Diana Akinyi, Email: finance@insupplyhealth.com inSupply Health is committed to the highest standards of ethics and integrity in procurement. inSupply has zero tolerance for fraud and strictly prohibits bribes, kick-backs, gratuities, and any other gifts in-kind or in monetary form. inSupply also strictly prohibits collusion (bid rigging) between subcontractors/subgrantees and between subcontractors/subcontractors/subgrantees and inSupply staff. inSupply selects subcontractors on merit and will only engage subcontractors who demonstrate strong business ethics. Subcontractors/subgrantee must not participate in bid-rigging or attempt to offer any fee, commission, gift, gratuity or any compensation in-kind or in monetary form to inSupply employees. Subcontractors/subgrantee who do so will be disqualified from doing business with inSupply. Additionally, inSupply has a conflict of interest policy that requires staff to disclose when there is a potential conflict of interest due to the staff-member-s relationship with a subcontractors/subgrantee, and if necessary, to refrain from participation in a procurement involving that vendor. If at any time your organization has concerns that an employee has violated inSupply policy, you may submit a report via our ethics Code of Conduct Helpline at: www.jsi.ethicspoint.com. Part B: INSTRUCTIONS TO OFFERORS Definitions Offeror: The firm providing proposals for the supplies or services requested under this RFP. Sub-Contractor/Vendor: The individual or firm awarded the services requested under the RFP in the form of a sub-contract/purchase order. Buyer: inSupply Health Limited Proposal submission and requirements Offerors are encouraged to read the RFP document in its entirety and ensure that their proposal addresses all of the items cited in the proposal instructions and meets the selection criteria. All proposals must be submitted by the deadline established on the cover page of this RFP. Offers received after this due date and time will not be accepted for consideration. Questions: All questions or clarifications regarding this RFP must be in writing and submitted to finance@insupplyhealth.com, no later than 5pm Nairobi time, October 13, 2022. Questions and requests for clarification, and the responses thereto, will be circulated to all RFP recipients who have indicated interest in this RFP. Only written answers from inSupply-s authorized representative will be considered official and carry weight in the RFP process and subsequent evaluation. Any answers received outside the official channel, whether received verbally or in writing, from employees of inSupply, the Workforce Development project, or any other party, will not be considered official responses regarding this RFP. a) Technical Proposal Requirements/ Proposed Plan and Approach The Technical proposal shall include the following: Explanation of the principles that guide the firm-s HCD practice (1 page) Explanation of the overall approach the firm wishes to use in selecting specific methods at each phase — or whether the firm wishes to use a specific approach with a pre-determined process, like AJ&Smart/Google design sprint. (1 page) Description of how the offeror intends to carry out the Terms of Reference as stated in Part C. It should be concise, specific, complete, and demonstrate a clear understanding of the work to be undertaken and the responsibilities of all parties involved. It must demonstrate the offeror-s eligibility, as well as their capabilities and expertise in conducting each step of the activity. (maximum 5 pages plus annexes if required) Offeror-s shall include only information necessary to provide a clear understanding of the proposed action and the justification for it. Greater detail than necessary, as well as insufficient detail may detract from a proposal-s clarity. Minimize or avoid the use of jargon and acronyms as much as possible. If acronyms or abbreviations are used, include a separate page explaining the terms. b) Sample of Previous Work The offeror must submit the following: Portfolio of HCD projects with a clear summary of contributions at each phase Sample of HCD artifacts including: personas, user journeys, etc. Examples of process documentation your firm is comfortable sharing such as workshop facilitation guides, Miro/Mural boards, or participant communications c) Cost Proposal Requirements The offeror should submit their most competitive and complete cost proposal. A fixed unit cost and total cost proposal for completion of works as described in the terms of reference (Part C). All costs must be stated in Kenyan Shillings for Kenyan firms or USD for all other firms headquartered outside of Kenya. A fixed price for each category of deliverables, each of which will be considered a fixed price budget for that specific segment of work. The price of the sub-contract/PO to be awarded will be an all-inclusive fixed price. No profit, fee or additional costs can be included after the award. All items/ services must be clearly labeled and included in the total offered price. Please indicate all prices exclusive of VAT, and any other taxes (which should be at the offerors- cost) The offeror should submit a cost proposal budget narrative. Cost Proposal Budget Narrative Preparation Instructions A detailed budget narrative that justifies the costs as appropriate and necessary for the successful completion of proposed activities should be attached to the budget. The budget narrative should clearly describe the project and cost assumptions. All proposed costs must be directly applicable to performing the work under the award and budgeted amounts should not exceed the market cost/value of an item or service. The budget narrative should be of sufficient detail so that someone unfamiliar with your organization or the activity could review and adequately understand and grasp the assumptions, reasonableness, and calculation method used. Budget narrative should be submitted in Microsoft Word software or in PDF format. Supporting information must be provided in adequate detail for conducting a comprehensive analysis. e) Certifications The proposal shall be accompanied by all required Certifications in Part D, signed by an authorized official of the offeror a Certification Regarding Debarment, Suspension, or Proposed Debarment Award inSupply intends to issue a fixed price purchase order / sub-contract to the offeror(s) who best meet the criteria specified in this RFP and are determined to be responsible and eligible sub-contractor to provide the required goods/services. Evaluation Criteria Proposals will be evaluated first to ensure that they meet all mandatory requirements and are responsive. To be determined responsive, a proposal must include all documentation as listed in section 2. Proposals that fail to meet these requirements will receive no further consideration. A non-responsive proposal to any element may be eliminated from consideration. Responsive proposals will be evaluated and ranked by a committee on a technical basis according to the criteria below. Those proposals that are considered to be technically acceptable shall then be evaluated in terms of cost. For the purpose of selection, the evaluation will be based on the following weighted point scale (totaling 100 points) of the proposal in its entirety, including, but not limited to, the following: No. Criteria Points[SA8] 1 Technical Approach, Methodology and Implementation plan 40 Comprehensiveness of proposal approach. Clarity and appropriateness of proposed activity. Implementation plan and proposed timeline are realistic and include all proposed elements of activity. Responsiveness to Terms of Reference 2 Capabilities and Past Performance 20 Organizational, financial, and technical capabilities and resources to implement this work Previous successful past experience implementing similar activities. 3 Proposed Costs 40 Reasonableness of proposed budget based on the scope of activities proposed. Summary budget, detailed budget, and budget notes included. Comparative lowest price Total 100 TERMS OF AWARD This document is a request for proposals only, and in no way obligates inSupply or its donor to make any award. Please be advised that under a fixed-price contract the work must be completed within the specified total price. Any expenses incurred in excess of the agreed-upon amount in th
• Documents:

 Tender Notice